TERMS OF SERVICE (Smart Car Remote: Digital Key)

Terms of Use – Smart Car Remote: Digital Key

Last Updated: Oct, 2026

These Terms of Use (“Terms”) govern your access to and use of the mobile application, Apple Watch application, website, vehicle management tools, connected vehicle features, subscriptions, and related services provided by Camel Motion Inc. (“Camel Motion,” “we,” “us,” or “our”).

By downloading, accessing, subscribing to, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Important Notice

The Service is a vehicle management and connected vehicle companion app. It may allow users to manage vehicle documents, track service history, save parking location, monitor supported vehicle data, and access certain remote vehicle features where supported.

The Service does not guarantee compatibility with every vehicle. Features vary by vehicle make, model, year, trim, region, connected-services account, OEM subscription, device, network availability, third-party API support, and manufacturer restrictions.

The Service is independent and is not affiliated with, endorsed by, sponsored by, or approved by Toyota, Ford, Chevrolet, GMC, Buick, Cadillac, Honda, Acura, Hyundai, Kia, Tesla, BMW, Mercedes-Benz, Volkswagen, or any other vehicle manufacturer unless expressly stated in writing.

All vehicle names, logos, and trademarks belong to their respective owners and may be used only to identify vehicle compatibility.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use paid features or connected vehicle features.

By using the Service, you confirm that:

You are legally allowed to use the vehicle you add to the Service.
You own the vehicle or have permission from the owner.
You have authority to connect the vehicle account.
You will not use the Service for unlawful, unsafe, or unauthorized purposes.
You will comply with all applicable laws, rules, and vehicle manufacturer terms.

3. Description of Service

The Service may include:

Vehicle profile management
Multi-vehicle garage
Compatibility checking
Vehicle document storage
Insurance and registration reminders
Service and maintenance tracking
Fuel, charging, and expense tracking
Parking location tools
Vehicle health dashboard
Connected vehicle data where supported
Remote lock/unlock where supported
Apple Watch companion features where supported
Family or shared garage features
Subscription-based premium features

We may add, remove, modify, or limit features at any time.

4. Compatibility Disclaimer

Compatibility information is provided for convenience and may not be complete or error-free. A vehicle being listed by make or model does not mean all features are supported.

Before purchasing connected or remote-control features, you should check:

Country or region
Vehicle make
Vehicle model
Vehicle year
Trim or equipment package
Active connected-services account
OEM connected-services subscription
Third-party API availability
Supported feature list

Remote features may fail or be unavailable even if a vehicle appears compatible.

5. Connected Vehicle Requirements

Some features require an active account with your vehicle manufacturer or connected-services provider. You may also need an active OEM subscription or trial plan.

Examples may include services such as manufacturer remote access, connected services, telematics subscriptions, or vehicle app accounts.

Camel Motion does not control the availability, pricing, terms, uptime, or policies of vehicle manufacturers, connected-service providers, mobile networks, or third-party APIs.

6. Remote Commands

Where supported, the Service may allow remote commands such as lock or unlock. These commands are subject to many limitations, including:

Vehicle compatibility
User authorization
OEM account status
Connected-services subscription
Vehicle network connectivity
Vehicle battery condition
Mobile network availability
Third-party API availability
Manufacturer restrictions
Security checks
App permissions
Device settings

Remote commands may be delayed, fail, or return inaccurate status. You are responsible for confirming the actual physical status of your vehicle before relying on the Service.

Do not use the Service while driving or in a way that distracts you from safe vehicle operation.

7. No Emergency or Safety-Critical Use

The Service is not an emergency service. Do not rely on the Service to prevent theft, rescue a person or animal, unlock a vehicle in an emergency, track a stolen vehicle, diagnose a dangerous defect, or replace roadside assistance, emergency services, law enforcement, or manufacturer support.

If there is an emergency, contact local emergency services or your vehicle manufacturer’s official support channel.

8. Apple Watch Features

If the Service includes Apple Watch features, those features are intended for convenience only. Apple Watch vehicle status, lock/unlock, alerts, or controls may not be available for all vehicles.

You should not rely on Apple Watch status as the sole confirmation of vehicle condition, lock state, location, or safety.

9. Subscriptions and Billing

Some features require a paid subscription or one-time purchase. Subscription pricing, duration, included features, trial terms, and renewal terms are shown before purchase.

If you subscribe through Apple App Store or Google Play, billing is handled by the applicable app store. Your subscription will automatically renew unless cancelled before the renewal date in accordance with the app store’s rules.

Camel Motion does not control app-store billing rules, refund decisions, renewal timing, or payment-method processing.

10. Free Trials and Promotions

We may offer free trials, introductory pricing, discounts, or promotions. These offers may be limited by region, platform, user eligibility, or time. We may modify or discontinue offers at any time.

If a trial converts to a paid subscription, you will be charged unless you cancel before the trial ends according to the app store’s rules.

11. Cancellations

You may cancel your subscription through the platform where you purchased it, such as Apple App Store or Google Play.

Deleting the app does not automatically cancel your subscription. You must cancel through the applicable app-store subscription settings.

After cancellation, access to paid features may continue until the end of the current billing period.

12. Refunds

Refunds for purchases made through Apple App Store or Google Play are handled by the applicable app store under its refund policies.

Camel Motion may assist with support information but cannot guarantee that Apple, Google, or another payment provider will approve a refund.

We recommend that users check vehicle compatibility before purchasing connected or remote-control features.

13. User Responsibilities

You agree that you will not:

Use the Service for a vehicle you do not own or have permission to access.
Attempt to unlock, locate, monitor, or control someone else’s vehicle without authorization.
Share your account with unauthorized users.
Circumvent compatibility checks or security controls.
Reverse engineer the Service.
Use the Service to violate laws, privacy rights, or property rights.
Interfere with app operation or connected vehicle systems.
Upload false, illegal, harmful, or infringing content.
Use the Service for commercial fleet purposes unless expressly permitted.
Rely on the Service as a safety-critical or emergency tool.

14. Family Sharing and Vehicle Sharing

If the Service allows vehicle sharing or family access, you are responsible for ensuring that all invited users are authorized to access the vehicle information or controls.

Camel Motion is not responsible for disputes between vehicle owners, drivers, family members, employers, employees, or other authorized or unauthorized users.

You should remove access immediately when a person should no longer have vehicle access.

15. Uploaded Documents and User Content

You may upload vehicle documents, photos, notes, service records, and other content. You retain ownership of your content, but you grant Camel Motion a limited license to store, process, display, transmit, and back up your content for the purpose of providing the Service.

You are responsible for the accuracy, legality, and ownership of uploaded content.

Do not upload sensitive documents unless you are comfortable storing them in the Service.

16. Intellectual Property

The Service, software, design, branding, content, and technology are owned by Camel Motion or its licensors. You receive a limited, personal, non-transferable, revocable license to use the Service according to these Terms.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except as permitted by law.

17. Vehicle Manufacturer Trademarks

Vehicle manufacturer names, logos, model names, and other marks are trademarks of their respective owners. Use of such names is for compatibility identification only.

Camel Motion does not claim ownership of manufacturer trademarks and does not imply official endorsement unless expressly stated.

18. Third-Party Services

The Service may rely on third-party services, including app stores, cloud hosting, analytics, maps, subscription tools, payment processors, connected vehicle API providers, and vehicle manufacturer systems.

We are not responsible for third-party outages, data errors, pricing changes, permission changes, compatibility changes, or discontinued services.

19. Accuracy of Vehicle Data

Vehicle data may be delayed, incomplete, unavailable, or inaccurate. You should not rely solely on app data for vehicle safety, maintenance, fuel, battery, tire pressure, lock status, location, or diagnostics.

Always verify important vehicle information directly with the vehicle, manufacturer app, service center, or qualified professional.

20. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, Camel Motion disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, compatibility, and uninterrupted operation.

We do not warrant that:

The Service will support your vehicle.
Remote commands will always work.
Vehicle data will be accurate or real-time.
The Service will be uninterrupted or error-free.
Compatibility information will always be complete.
Third-party services will remain available.

21. Limitation of Liability

To the fullest extent permitted by law, Camel Motion will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, loss of data, loss of vehicle use, vehicle damage, unauthorized access, missed reminders, failed commands, subscription issues, or third-party service failures.

To the fullest extent permitted by law, Camel Motion’s total liability for any claim relating to the Service will not exceed the amount you paid to Camel Motion for the Service in the twelve months before the claim arose, or USD $100, whichever is greater.

22. Indemnification

You agree to defend, indemnify, and hold harmless Camel Motion, its officers, directors, employees, contractors, affiliates, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:

Your use of the Service
Your violation of these Terms
Your unauthorized access to a vehicle
Your uploaded content
Your violation of law
Your violation of third-party rights
Your misuse of remote vehicle features

23. Termination

We may suspend or terminate your access if we believe you violated these Terms, used the Service unlawfully, created safety or security risk, abused subscriptions or refunds, or interfered with the Service.

You may stop using the Service at any time. Subscription cancellation must be handled through the applicable app store or payment provider.

24. Changes to the Service

We may modify, suspend, discontinue, or limit any part of the Service at any time. Vehicle compatibility and feature availability may change because of manufacturer policy changes, API changes, third-party provider changes, security updates, or legal requirements.

25. Governing Law

These Terms are governed by the laws of the State of [Insert State], United States, without regard to conflict-of-law principles.

26. Dispute Resolution

Before filing a claim, you agree to contact us at [email protected] so we can try to resolve the issue informally.

Any dispute will be resolved in the courts or arbitration forum specified by Camel Motion’s legal counsel based on applicable law and final company policy.

27. App Store Terms

If you downloaded the Service from Apple App Store, you acknowledge that Apple is not responsible for the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you where applicable.

If you downloaded the Service from Google Play, your use may also be subject to Google Play terms.

28. Contact

For support, legal, privacy, or subscription questions, contact:

Camel Motion Inc.
Email: [email protected]

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