PRIVACY POLICY(Smart Printer Connect)

Privacy Policy — Smart Printer Connect

Last updated: June 2026

1. Introduction

Smart Printer Connect is an independently developed mobile application operated by [Camel Motion legal entity name] (“Camel Motion,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Smart Printer Connect mobile application, related websites, customer-support services, and other services that link to this Privacy Policy.

By using Smart Printer Connect, you acknowledge the practices described in this Privacy Policy.

We do not sell your personal information.

2. Independent Developer and Brand Transparency Notice

Smart Printer Connect is an independent mobile printing and document-handling application developed by Camel Motion.

Except where expressly stated otherwise, Smart Printer Connect is not sponsored by, endorsed by, authorized by, or officially associated with HP Inc., Apple Inc., or any printer manufacturer.

References to third-party printer brands, products, technologies, or services are used only to describe possible device compatibility or interoperability. Such references do not imply a partnership, certification, approval, endorsement, sponsorship, or other commercial relationship.

Printer availability, functionality, connection success, supported print settings, and print quality may vary depending on the printer model, firmware, local network, operating system, document type, and manufacturer capabilities.

All third-party trademarks, product names, logos, and brand names are the property of their respective owners.

3. Information We Collect and Process

Smart Printer Connect allows users to print, scan, preview, manage, convert, and share documents, photos, and files using compatible wireless printers and supported printing technologies.

Depending on how you use the app, we may collect or process the following categories of information:

Contact Information

We may receive your name, email address, or other information that you voluntarily provide when you contact customer support, submit feedback, or report a technical issue.

Device and Technical Information

We may collect technical information such as:

  • Device model
  • Operating system version
  • App version
  • Device language
  • Country or region
  • IP-derived general location, where provided by third-party analytics or diagnostic services
  • Device identifiers or app instance identifiers
  • Technical diagnostics and performance information

Printer and Network-Related Information

To provide printer discovery and connection features, the app may process information such as:

  • Available printer names
  • Printer status
  • Connection type
  • Printer capabilities
  • Local network information required to identify compatible printers
  • Printer connection errors or status information

Files, Photos, Scans, and Documents

The app may process documents, photos, images, PDFs, scanned files, and other content that you select or create in the app when you choose to print, scan, preview, convert, edit, organize, share, or otherwise use those features.

Subscription and Purchase Information

If you use premium features, we may process limited subscription-related information, including:

  • Subscription status
  • Selected plan
  • Product identifier
  • Purchase status
  • Trial eligibility
  • Renewal status
  • Expiration date
  • Billing period

Payments are processed by Apple through the App Store. We do not collect or store your complete payment-card information.

4. How We Use Information

We may use information for the following purposes:

  • To provide printing, scanning, file preview, conversion, editing, and sharing features
  • To discover and connect to compatible printers
  • To process documents, photos, and scans selected by you
  • To maintain, improve, troubleshoot, and secure the app
  • To analyze app performance and fix crashes or technical issues
  • To respond to customer-support requests and feedback
  • To manage subscriptions, trials, purchases, renewals, and premium access
  • To protect against fraud, misuse, security incidents, and unauthorized access
  • To comply with applicable legal obligations

We do not use your documents, photos, scans, or files for behavioral advertising, profiling, or unrelated marketing purposes.

5. Documents, Photos, and Scanned Content

Smart Printer Connect may process documents, photos, images, PDFs, and scanned files that you select within the app.

Your content is processed only to provide the feature you request, such as printing, scanning, previewing, converting, editing, organizing, or sharing.

Where possible, content processing takes place locally on your device. However, some functions may involve Apple system frameworks, third-party file providers, cloud-storage services selected by you, printer services, or other external services. Those services may process information according to their own privacy policies and settings.

We do not intentionally retain your selected files longer than necessary to provide the requested feature, unless you choose to save, export, upload, or share them through another service.

6. App Permissions

Smart Printer Connect may request the following permissions when required for a feature you choose to use:

Local Network

Used to discover and communicate with compatible printers available on your local Wi-Fi network.

Photos and Files

Used when you choose photos, documents, PDFs, or files for printing, conversion, previewing, sharing, or saving.

Camera

Used when you choose to scan documents, receipts, forms, notes, or images.

Notifications

Used to provide optional app-related alerts, reminders, status updates, or subscription-related notices, where enabled.

Bluetooth

Used only if the app offers a compatible nearby-printer connection feature that requires Bluetooth access.

You can manage or revoke permissions at any time through your device settings. Some features may not work correctly if required permissions are disabled.

7. Third-Party Services

Smart Printer Connect may use third-party services to operate, maintain, improve, analyze, secure, and support the app.

Depending on the version of the app and services enabled, these may include:

  • Apple App Store and StoreKit for purchases, subscriptions, and purchase validation
  • Firebase Analytics
  • Firebase Crashlytics
  • Google Analytics for Firebase
  • Apple system frameworks and printing technologies
  • Cloud-storage or file-provider services that you choose to connect
  • Customer-support, diagnostic, or security service providers

These providers may collect or process technical, diagnostic, usage, subscription, or service-related information under their own privacy policies.

We use third-party services only as reasonably necessary to operate the app, measure performance, identify crashes, improve functionality, manage subscriptions, and provide support.

8. AirPrint and Compatibility Notice

Smart Printer Connect may support printing through compatible wireless printers and supported printing technologies, including AirPrint-enabled printers where available.

AirPrint is a trademark of Apple Inc.

Compatibility references are provided for informational purposes only. Smart Printer Connect does not guarantee compatibility with every printer model, feature, firmware version, network configuration, or third-party service.

No printer manufacturer’s logo, branding, or name should be understood as indicating that the manufacturer sponsors, endorses, certifies, or authorizes Smart Printer Connect.

9. Log Data and Diagnostics

When you use the app, especially when an error, failed print connection, or crash occurs, we or our service providers may collect diagnostic information such as:

  • Device model
  • Operating system version
  • App version
  • Date and time of use
  • Crash logs
  • Feature usage information
  • Printer connection status
  • Error codes
  • General performance information

We use this information to identify bugs, improve app stability, troubleshoot printer connection problems, and improve user experience.

10. Cookies, Device Identifiers, and Similar Technologies

Smart Printer Connect does not directly use browser cookies inside the mobile application.

However, analytics, diagnostic, subscription, and service providers may use device identifiers, app instance identifiers, SDK technologies, or similar tools to provide analytics, diagnostics, purchase validation, fraud prevention, and service improvement.

You may be able to limit certain tracking or analytics practices through your device privacy settings.

11. Purchases and Subscriptions

Smart Printer Connect may offer auto-renewable subscriptions and premium features.

Current subscription plans may include:

  • Weekly Subscription: $9.99 per week
  • Monthly Subscription: $14.99 per month
  • Yearly Subscription: $39.99 per year

The app may offer a 3-day free trial for eligible users. Unless canceled before the trial ends, the applicable subscription may automatically renew at the displayed price.

All purchases, renewals, cancellations, and refunds are handled by Apple through your App Store account.

Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period. Your Apple account may be charged for renewal within 24 hours before the end of the current period.

You can manage or cancel subscriptions through your Apple ID subscription settings.

Prices, trial availability, billing terms, and promotional offers may vary by country, region, App Store settings, and eligibility. The applicable price and terms will be displayed before you complete a purchase.

12. How We Share Information

We may share limited information only when necessary:

  • With service providers that help us operate, support, secure, analyze, and improve the app
  • With Apple and related payment-processing services for subscription and purchase management
  • With cloud-storage, file-provider, or printer services that you choose to use
  • When required by law, regulation, legal process, or government request
  • To protect the rights, safety, security, and property of Camel Motion, users, or others
  • In connection with a business transfer, merger, acquisition, restructuring, or sale of assets, subject to applicable law

We do not sell your personal information.

13. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide and maintain the app
  • Support users
  • Improve app performance and reliability
  • Manage subscriptions and premium access
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Files, photos, documents, and scans selected by you are generally processed only for the feature you request and are not retained by us longer than necessary for that purpose, unless you choose to save, upload, export, or share them through a third-party service.

Diagnostic data, analytics records, purchase-validation information, and support communications may be retained for a reasonable period consistent with the purposes described in this policy.

14. Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect information processed through Smart Printer Connect.

However, no method of transmission, storage, or processing is completely secure. We cannot guarantee absolute security.

You are responsible for using trusted networks, reviewing printer-sharing settings, and ensuring that files and documents are shared only with intended devices or recipients.

15. Links to Third-Party Services

The app may include links to third-party websites, support pages, App Store subscription-management pages, cloud-storage providers, printer services, or other external services.

These third-party services are not operated by Camel Motion. We encourage you to review their privacy policies and terms before using them.

We are not responsible for the content, privacy practices, or policies of third-party services.

16. Children’s Privacy

Smart Printer Connect is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at the email address below.

17. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or objection to certain processing.

You may also:

  • Manage app permissions through your device settings
  • Adjust available privacy or tracking settings on your device
  • Manage or cancel subscriptions through your Apple App Store account
  • Contact us with privacy-related questions or requests

To submit a privacy request, contact us at: [email protected]

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this policy. Your continued use of Smart Printer Connect after an updated policy is posted means that you acknowledge the revised policy.

19. Contact Us

If you have questions, concerns, or privacy-related requests, contact us at:

[Camel Motion legal entity name]
Email: [email protected]
Business address: [Insert registered business address]
Privacy contact: [email protected]

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