Privacy Policy- Capgeno AI

Capgeno AI (“Capgeno”, “we”, “our”, or “us”) is operated by Camel Motion.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
By using Capgeno AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect limited information necessary to operate and improve the app.

A. Information You Provide

• Photos you select (processed temporarily for caption generation)
• Custom messages you enter to guide caption generation
• Caption preferences (length, mood, language, emoji, hashtags settings)
• Customer support communications

B. Automatically Collected Information

• Device information (device type, OS version)
• App usage data (feature interactions, performance analytics)
• Subscription and transaction status (processed via Apple)

C. Photos & Captions

• Photos are processed temporarily for caption generation
• We do not permanently store your photos or captions
• Photos remain on your device unless you choose to share them
• We do not use your photos for training external AI models

2. How We Use Information

We use collected information to:

• Generate AI-powered captions
• Provide multi-language caption support
• Enable customization features (mood, length, emojis, hashtags)
• Process subscriptions and payments
• Improve app performance and features
• Provide customer support
• Maintain app security and integrity

We do not sell personal information.

3. Photo & Content Privacy

• Your photos stay private
• Photos are processed securely and temporarily
• We do not maintain a photo database
• We do not access your photo library without your permission
• We do not claim ownership of your content
• You control what you share

4. Data Sharing

We may share limited information with:

• Trusted service providers (analytics, hosting, infrastructure)
• Payment processors (Apple In-App Purchases)
• Legal authorities when required by law

All third parties are required to maintain confidentiality and security.
We do not sell or rent personal data.

5. Subscriptions & Payments

Subscriptions and purchases are handled entirely by Apple through the App Store.

We do not collect, receive, or store your payment details. All billing, renewals, and cancellations are managed securely by Apple.

By subscribing, you receive access to premium features such as an ad-free experience, multiple results, and unlimited saves.

Billing Information

* Payment will be charged to your Apple ID account at confirmation of purchase.
* If a free trial is offered, payment will be charged within 24 hours prior to the end of the trial period unless canceled before then.
* Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period.
* Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
* Any unused portion of a free trial will be forfeited when you purchase a subscription.

Managing Your Subscription

You can manage or cancel your subscription at any time through:

iPhone Settings → Apple ID → Subscriptions

Auto-renewal can be turned off in your Apple ID account settings after purchase.

Subscription status is used solely to unlock premium features within the app.

6. Data Retention

We retain data only as long as necessary to:

• Provide the service
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Temporary processing data (such as photos) is not permanently stored.

7. Security

We implement reasonable technical and organizational safeguards to protect your information.
However, no digital system can guarantee complete security.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict or object to processing
• Withdraw consent

To exercise these rights, contact us at:
[email protected]

9. Children’s Privacy

Capgeno AI is not intended for children under 13 (or the minimum age required by your jurisdiction).
We do not knowingly collect personal data from children.
If you believe a child has provided personal information, please contact us for removal.

10. International Users

Your information may be processed in countries outside your residence.
By using the app, you consent to such transfers in accordance with applicable data protection laws.

11. Third-Party Services

The app may use third-party tools for analytics, infrastructure, or AI processing.
We are not responsible for third-party privacy practices.
We encourage reviewing their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be reflected by revising the “Effective Date.”
Continued use of the app after updates constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact:
Camel Motion
Email: [email protected]